Tech Lingo Communications-TLC is a Multilingual service provider

TLC specializes in a very unique combination of services in the following 2 areas:
- Medical/Health Care Interpretation
- Technical (Medical, Legal, Scientific) Translation

1. TLC offers Interpretation for:

- Health Care - urgent care, doctor-patient appointments, school health support programs, public health nursing services
- Social services - children or adult, family counseling, employment assistance, family assistance
- Specialized Counseling Services- educational, parents support (individually or groups), parent information, family planning, health, legal, abused women, seniors, youth
- Legal Services- court proceedings, immigration hearings or interviews
- Business - meetings, conferences, guidance at business tours or market fairs

Domains of Specialization:
- Medical/Health Care Interpretation
- Domestic Violence-PAR (Partner Assault Response) Program in Ontario,VWAP,SCPI

2. TLC offers Translation for:

- Social Services, Medical/Health Care Services, Legal Services, Immigration Services

- Textile Technologies and Manufacturing
- Information and Communications Technologies
- Engineering and Manufacturing industries

- Health Device Manufacturing, Pharmaceutical and Medical industries

- Electric Power Equipment and Services

- Metals, Minerals, Related equipment and processes for Metallurgical Industry

Domains of Specialization:

- Technical Translation (Medical, Legal, Scientific)

TLC provides its clients with interpreters and translators who embrace TLC’s company policy for Exceptional customer service as a life long personal policy.

Why choose TLC?

TLC’s guiding principles are:

Always exceed customers’ expectations for quality in service!

Our Company ideology, philosophy, goal, and mission focus on YOU, the CUSTOMER.

Quality commitment in Customer Service:

TLC employs the following Value Added strategies:

- We offer knowledgeable explanation about the services provided
- We build a long term relationship with every client, maintaining a loyal customer network

- TLC educates customers on the translation techniques, our translation technology process, etc.

- Flexibility – our ability to adapt to the requirements of each customer

- TLC provides its clients with powerful, integrated language solutions at a fair price

And the most Important:
- TLC’s Guarantee of Quality - Receive our undivided ’Personal’ attention as a customer. TLC believes that maintaining our lines of communications open is the most important benefit for you as a client and helps to express the true nature of the translated/interpreted language material.

Products and Services

1) Interpretation Services/Medical Interpretation

Value Added Interpretation Services include Onsite (Face-to-Face) and Telephone Interpretation (Conference Calls and Message Relay):
- Certified Medical Interpreters

- Experienced working in Medical, Court and Police settings

- Immediate language support 24/7/365

- 99% call completion rate (reaching the language interpreter on the first attempt)

- Highly effective personalized customer service directly with your Language Interpreter

- Native Fluency, Proficiency, Accuracy, Confidentiality

- Quick access tools - by phone, on-line or by fax

TLC’s interpreters had undergone rigorous training and had excelled in obtaining the following accreditations:

- ILSAT/CILISAT Certificates

- IRB (Immigration and Refugee Board) Canada Certificates

- Core Competency Interpretation Certificates

- Interpretation in the Health Care Sector Certificates

- Court Interpretation Certificates

- Domestic Violence Court Interpretation Certificates

- Partner Assault Program (PAR) Certificates

- Interpretation for the Homeless, Immigrant and Refugee Sector Certificates

2) Translation services/Technical Translations

Our translation department consists of three experienced translators, all with an extensive background in linguistics. The owner, Bulgarian native with an Engineering background provides General Translation services in Bulgarian and specializes in Technical Translation. The Tamil and Ukrainian/Russian translators work on a freelance basis and provide general translations.

3) Editing/proofreading services

TLC provides a specialized editing/proofreading review service performed by qualified editors. TLC contracts the services of professionals such as engineers, doctors or lawyers as proofreading consultants, all of who abide by the strict TLC’s Code of Ethics.

The service includes:

- Correction of spelling and grammatical mistakes

- Consistency of situation, function, topic, register and cohesion of all translated materials

- Accuracy of technical terms and terminology

For more information, please visit us at:

www.tech-lingo.com

TLC will exceed your expectations for Quality in Service! This is our pledge.

Macedonian*- After confirmation with the Interpreter

		1501 Eagleview Drive Pickering, ON Canada, L1V5H1 Tel: (647) 281-6974 Fax: (866) 722-2296 www.tech-lingo.com eva@tech-lingo.com
	Translation, Interpretation, Editing and Web Site Localization Services